Privacy Policy

Last Updated: June 2026

Taunton Trusted Providers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

Who We Are

Taunton Trusted Providers is a member-led network of independent providers offering care, support, wellbeing, and practical services across Taunton and the surrounding area.

Website: www.tauntontrustedproviders.co.uk

Email: hello@tauntontrustedproviders.co.uk

Information We Collect

We may collect personal information including:

Name
Email address
Telephone number
Information submitted through our enquiry forms
Information provided when registering as a member
Website usage information, such as IP address and browser type

How We Use Your Information

We use your information to:

Respond to enquiries and support requests
Help connect service users with suitable providers
Manage member accounts
Maintain and improve our website
Meet legal and regulatory obligations
Protect the security of our website and users

We will only use your information where we have a lawful basis to do so.

Sharing Your Information

Where appropriate, information submitted through our enquiry forms may be shared with relevant members of the Taunton Trusted Providers network in order to help identify suitable services and support.

We do not sell personal information to third parties.

We may share information with trusted service providers who help us operate the website, where necessary and under appropriate safeguards.

Member Accounts

Members who register on our website may provide additional information for inclusion in the public provider directory.

Members are responsible for ensuring the information displayed on their profile remains accurate and up to date.

Cookies

Our website uses cookies and similar technologies to improve user experience and help us understand how the website is used.

You can control or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Request a copy of your data

To exercise any of these rights, please contact us at hello@tauntontrustedproviders.co.uk.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

hello@tauntontrustedproviders.co.uk